Question 1

What type of salt should I use in my water softener?

Accepted Answer

The type of salt depends on your water softener model. Block salt softeners (like Harvey and Kinetico) require salt blocks, typically 8kg packs containing 2 x 4kg blocks. Cabinet softeners use tablet salt, usually sold in 25kg bags. Check your water softener manual or contact us for advice.

Question 2

How often do I need to add salt to my water softener?

Accepted Answer

Most households need to top up their water softener salt every 4-8 weeks, depending on water usage and hardness levels. A family of 4 typically uses about 1-2 packs of 8kg salt blocks per month, or one 25kg bag of tablets every 6-8 weeks.

Question 3

What is the purity of your water softener salt?

Accepted Answer

Our water softener salt is 99%+ pure, meeting the highest quality standards. High purity salt ensures optimal performance of your water softener, prevents residue buildup, and extends the life of your appliance.

Question 4

Do you offer next day delivery?

Accepted Answer

Yes, we offer next working day delivery for orders placed before 2PM Monday to Friday. Delivery is free on orders over £50. We deliver to all UK mainland addresses.

Question 5

What are the benefits of soft water?

Accepted Answer

Soft water prevents limescale buildup in pipes and appliances, makes soap and shampoo lather better (using less product), leaves skin and hair feeling softer, reduces energy bills by keeping heating elements efficient, and extends the life of washing machines, dishwashers, and kettles.

Question 6

Can I get a discount for bulk orders?

Accepted Answer

Yes, we offer volume discounts of up to 29% off for bulk orders. The more you buy, the more you save. For very large orders or commercial enquiries, please contact us for a custom quote.

Question 7

What water softener brands are your salt blocks compatible with?

Accepted Answer

Our 8kg salt blocks (2 x 4kg) are compatible with all major block salt water softeners including Harvey, Kinetico, Monarch, EcoWater, Culligan, and more. The standard 4kg block size fits all block salt systems.

Question 8

How should I store water softener salt?

Accepted Answer

Store water softener salt in a cool, dry place away from moisture. Keep the bags or packaging sealed until ready to use. Salt can absorb moisture from the air, which may cause clumping, though this doesn't affect performance.

Pure Salt,
Silky Water

The
Tablets

The
Blocks

Buy in
Bulk

Ready for
softer water?

Pure Salt,Silky Water

TheTablets

TheBlocks

Buy inBulk

Ready forsofter water?

Pure Salt,
Silky Water

The
Tablets

The
Blocks

Buy in
Bulk

Ready for
softer water?